Terms of Use

Acceptance of terms

The Website Services (as defined in the next section) that Tingle Software provides to you on this website (“Website”) are subject to the following Terms of Use ("TOU"). Tingle Software reserves the right to update the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the "Terms of Use" hypertext link located on the Website pages.

Description of website services

Throughout this Website, Tingle Software provides you with access to a variety of resources, which may include upload and download areas, communication forums and information, and limited services as described below (collectively "Website Services"). The Website Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to these TOU. These TOU do not apply to use of the cloud/business services platform or features, which is governed by the agreement under which you purchase such services. As a limited exception to the foregoing, if you do not have a subscription, these TOU will apply to the limited services you can use without a subscription.

Privacy and protection of personal information

See the Privacy Policy disclosures relating to the collection and use of your information.

Software available on this website

Any software that is made available to download from the Website Services ("Software") is the copyrighted work of Tingle Software and/or its suppliers. Use of the Software is governed by the license terms, if any, which accompany or are included with the Software ("License Agreement"). An end user will not be authorized to install any Software that is accompanied by or includes a License Agreement, unless he or she first agrees to the License Agreement terms. The Software is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited.

Materials posted on this website

All materials, including software, help topics, white papers, datasheets, videos, and FAQs (collectively “Materials”) that are made available as part of the Website Services are the copyrighted work of Tingle Software or its suppliers. Your use of these Materials is governed by one of two sets of license terms; if you are presented with a license for the Materials, the terms of that license apply; if no license is presented to you, these terms apply. Tingle Software reserves all other rights to the Materials not expressly granted under these license terms. In your use of the Materials you may not:

  • Remove, modify or tamper with any copyright notices;

  • Distribute the Materials to third parties, including by posting the Materials on any networked computer for access by any other computer on the network, or broadcast the Materials in any media; or

  • Make any modifications to the Materials.

Materials specified above do not include the design or layout of the Website or any other Tingle Software owned, operated, licensed, or controlled site. Elements of Tingle Software Websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Tingle Software Website may be copied or re-transmitted unless expressly permitted by Tingle Software.

Tingle Software may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in the Materials. By providing the Materials to you, Tingle Software does not give you any license to these patents, trademarks, copyrights, or other intellectual property, unless Tingle Software does so expressly in writing.

Some Materials available as part of the Website Services are licensed to you by third parties. Tingle Software does not grant you any additional rights (express or implied) for such third-party Materials.

Tingle Software does not claim ownership of any materials you provide to Tingle Software (including feedback and suggestions) or post, upload, input, or submit to any Website Services for review by the general public, or by the members of any public or private community (collectively "Submissions"). However, by posting, uploading, inputting, providing, or submitting your Submission, you are granting Tingle Software, its affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses (including, without limitation, all Tingle Software services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; to publish your name in connection with your Submission; and to sub-license such rights to any supplier of the Website Services.

Liability disclaimer

TINGLE SOFTWARE AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE MATERIALS AND RELATED GRAPHICS PUBLISHED AS PART OF THE WEBSITE SERVICES FOR ANY PURPOSE. ALL SUCH MATERIALS AND RELATED GRAPHICS, AND THE WEBSITE SERVICES, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TINGLE SOFTWARE AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE FOREGOING, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE MATERIALS AND RELATED GRAPHICS PUBLISHED ON THE WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TINGLE SOFTWARE AND ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE WEBSITE SERVICES AND/OR THE MATERIALS DESCRIBED HEREIN AT ANY TIME.

IN NO EVENT SHALL TINGLE SOFTWARE OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE THE WEBSITE SERVICES, ANY PROVISION OF OR FAILURE TO PROVIDE THE WEBSITE SERVICES, OR ANY INFORMATION AVAILABLE FROM THE WEBSITE SERVICES. THE AGGREGATE LIABILITY OF TINGLE SOFTWARE ARISING UNDER THIS AGREEMENT WILL NOT EXCEED KES 500.00.

Unsolicited idea submission policy

Neither Tingle Software nor any of its employees accept or consider unsolicited ideas, including ideas for new advertising campaigns, promotions, products or technologies, processes, materials, marketing plans or product names. Please do not send any artwork, samples, demos, or other unsolicited ideas to Tingle Software or anyone at Tingle Software. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Tingle Software's products or marketing strategies might seem similar to ideas submitted to Tingle Software. If, despite our request that you not send us your ideas or materials, you still send them, please understand that Tingle Software makes no assurances that your ideas or materials will be treated as confidential or proprietary.

Member account password and security

If any of the Website Services require you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and any other non-public account information. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Tingle Software immediately of any unauthorized use of your account or any other breach of security. Tingle Software will not be liable for any loss that you may incur as a result of someone else using your user name, password, or account, either with or without your knowledge. However, you could be held liable for losses incurred by Tingle Software or another party due to someone else using your user name, password, or account. You may not use anyone else's account at any time without the permission of the account holder.

No unlawful or prohibited use

As a condition of your use of the Website Services, you will not use the Website Services for any purpose that is unlawful or prohibited by these TOU. You may not use the Website Services in any manner that could damage, disable, overburden, or impair any Tingle Software server, or any networks connected to any Tingle Software server, or that could interfere with any other party's use and enjoyment of any Website Services. You may not attempt to gain unauthorized access to any Website Services, other accounts, computer systems, or networks connected to any Tingle Software server or to any of the Website Services through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website Services.

Use of communication services

The Website Services may contain message or communication facilities designed to enable you to communicate or share materials or solutions with others (each a "Communication Service" and collectively the "Communication Services"). You agree to use the Communication Services only to post, send, and receive messages and materials that are proper and, when applicable, related to the particular Communication Service. If you choose to share materials or solutions with others using a Communication Service, you agree that you are giving a license to all users of the Communication Service, including the rights to use, modify, and repost such materials or solutions, and you are allowing Tingle Software to make them available to such users in a manner and location of its choosing. In using the Communication Services, you may not:

  • Use the Communication Services in connection with surveys or contests (except and to the extent offered by Tingle Software, our partners, or our customers through this Website), pyramid schemes, junk email, spamming, or any duplicative or unsolicited messages (commercial or otherwise);

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;

  • Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, obscene, indecent, or unlawful topic, name, material or information;

  • Upload, or otherwise make available, files that contain images, photographs, software, or other material protected by intellectual property laws, including, by way of example and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same;

  • Use any material or information, including images or photographs, which are made available through the Website Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.

  • Upload files that contain viruses, Trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property;

  • Advertise or offer to sell or buy any goods or services for any business purpose, unless a Communications Service specifically allows such messages;

  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, or distributed in such manner;

  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

  • Restrict or inhibit any other user from using and enjoying the Communication Services;

  • Violate any code of conduct or other guidelines that may be applicable for any particular Communication Service;

  • Harvest or otherwise collect information about others, including e-mail addresses;

  • Violate any applicable laws or regulations;

  • Create a false identity for the purpose of misleading others; or

  • Use, download, or otherwise copy or provide (whether or not for a fee) to a person or entity any directory of users of the Website Services or other user or usage information or any portion thereof.

Tingle Software has no obligation to monitor the Communication Services. However, Tingle Software reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Tingle Software reserves the right to terminate your access to any Communication Service at any time, without notice, for any reason whatsoever.

Tingle Software reserves the right at all times to disclose any information to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, in the sole discretion of Tingle Software.

Always use caution when giving out any personally identifiable information about yourself or your children in any Communication Services. Tingle Software does not control or endorse the content, messages, or information found in any Communication Services and, therefore, Tingle Software specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized Tingle Software spokespersons, and their views do not necessarily reflect those of Tingle Software.

Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction, or dissemination. You are responsible for adhering to such limitations if you download such materials.

Feedback

If you provide feedback to Tingle Software, you give Tingle Software an irrevocable, perpetual, sub-licensable right to use, share, and commercialize your feedback in any way and for any purpose at no charge. You also give third parties any patent rights in your feedback needed for their products, technologies, and services to use or interface with any specific parts of a Tingle Software product or service at no charge. You will not give feedback that is subject to a license or other obligation that requires Tingle Software to grant or pass through any rights or make any disclosures or payments to third parties. These rights survive these terms.

No compensation will be paid with respect to the use of your Submission, as provided herein. Tingle Software is under no obligation to post or use any Submission you may provide, and Tingle Software may remove any Submission at any time in its sole discretion.

By posting a Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in these TOU including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the Submission.

In addition to the warranty and representation set forth above, by posting a Submission that contain images, photographs, pictures, or content that is otherwise graphical in whole or in part ("Images"), you warrant and represent that (a) you are the copyright owner of such Images, or that the copyright owner of such Images has granted you permission to use the Images or any content contained in the Images consistent with the manner and purpose of your use and as otherwise permitted by these TOU and the Website Services, (b) you have the rights necessary to grant the licenses and sublicenses described in these TOU, and (c) each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these TOU, including, by way of example and not as a limitation, the distribution, public display, and reproduction of such Images. By Posting Images, you are granting (a) to all members of your private community (for each such Image available to members of such private community), and/or (b) to the general public (for each such Image available anywhere on the Website Services, other than a private community), permission to use such Image in connection with the use, as permitted by these TOU, of any of the Website Services; a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat such Image without attribution, and the right to sublicense such rights to any supplier of the Website Services. The licenses granted in the preceding sentences for an Image will terminate at the time you completely remove such Image from the Website Services, provided that such termination shall not affect any licenses granted in connection with the Image prior to your complete removal of the same. No compensation will be paid with respect to the use of any such Images.

Links to third-party sites

The Website Services may contain links to third party websites that are external to the Website. These websites are not under the control of Tingle Software. Tingle Software makes no effort to review the content of these websites, including the validity, legality, copyright compliance, or decency of such content, and is not responsible for the content of these websites. If Tingle Software has included these links in the Website to third-party websites, such links are provided for convenience only. Tingle Software does not endorse or make any representation, guarantee, or assurance regarding any third-party website, service, or product. Any third-party product or service that you acquire, and any exchange of data between you and such third-party provider, is solely between you and the third party. Third party websites may be subject to the third-party’s terms, conditions, and privacy statements. Tingle Software may disable links to any third-party website that you or others post on the Website.

Intellectual property rights

Tingle Software or its suppliers retain all right, title, and interest in and to the Website and the Website Services, including all copyrights, patents, trade secrets, trademarks, and other intellectual property rights. Tingle Software reserves all rights not expressly granted. These TOU do not grant or imply any rights to any Tingle Software or supplier trademarks, trade names, or logos. Trademark information is available at https://www.tinglesoftware.com/legal/intellectualproperty/trademarks

Any rights not expressly granted herein are reserved.

Send your questions to the appropriate contact as listed below:

  • Piracy questions can be routed to piracy@tinglesoftware.com.